Project Manager II

Department: Operations / Project Delivery

Reports To: Director of Project Management

Role Type: Individual Contributor

Who We Are

Zone 4 is a nationwide leader in the design and installation of advanced material handling systems, specializing in automated storage and retrieval systems (AS/RS), multishuttle, and miniload systems. Headquartered in Orange, CA, Zone 4 serves blue-chip clients across retail, ecommerce, logistics, and grocery. With over 15 years of experience, Zone 4 provides end-to-end installation solutions, delivering safe, efficient, and consistent project execution across the United States.

Role Purpose

The Project Manager II is responsible for the successful delivery of installation and automation projects from contract award through project closeout. This role independently manages project execution while ensuring adherence to schedule, budget, quality, safety, and customer expectations.

The Project Manager II serves as a key leader within the project team, partnering with field leadership, engineering, procurement, subcontractors, and clients to drive successful project outcomes. This position is expected to proactively manage project risks, monitor financial performance, administer contract requirements, and ensure compliance with Zone 4 project management standards.

Scope of Responsibility

  • Leadership of medium to large automation and installation projects
  • Ownership of project schedules, budgets, forecasting, and financial reporting
  • Management of customer relationships and project stakeholder communications
  • Administration of contracts, change orders, and project documentation
  • Coordination across engineering, procurement, field operations, vendors, and subcontractors
  • Identification and mitigation of project risks and execution challenges
  • Compliance with PMO standards, reporting requirements, and project controls
  • Adherence to Zone 4 safety, quality, and operational standards
  • Contribution to process improvement and project execution consistency

Key Outcomes

  • Consistent delivery of projects on time, within budget, and within scope
  • Accurate project forecasting and financial reporting
  • Effective management of project risks, changes, and contractual obligations
  • Strong customer relationships and customer satisfaction
  • Effective coordination between office and field teams
  • Reduced project disruptions through proactive planning and communication
  • Consistent application of PMO processes and reporting standards
  • Successful execution of project objectives while maintaining profitability

Core Responsibilities

Project Leadership & Execution

  • Lead the planning, execution, monitoring, and closeout of assigned installation and automation projects
  • Develop and maintain project schedules, milestones, and execution plans
  • Coordinate engineering, procurement, field operations, vendors, and subcontractors
  • Monitor project progress and implement corrective actions when necessary
  • Ensure project deliverables meet contractual, quality, safety, and operational requirements
  • Drive accountability across project teams to achieve project objectives

Financial & Commercial Management

  • Manage project budgets, cost tracking, forecasting, and financial reporting
  • Monitor labor productivity, material expenditures, and project performance
  • Support margin protection through proactive cost management
  • Manage change orders and contract administration processes
  • Assist in resolving commercial issues and contract-related concerns
  • Provide accurate project forecasts and performance updates to leadership

Client & Stakeholder Management

  • Serve as the primary project-level point of contact for customers
  • Build and maintain positive customer relationships throughout project execution
  • Communicate project status, risks, changes, and recovery plans proactively
  • Facilitate project meetings, progress reviews, and stakeholder communications
  • Work collaboratively with internal departments to achieve project objectives

Risk, Issue & Change Management

  • Develop and maintain project risk registers and mitigation plans
  • Identify, assess, and mitigate project, operational, commercial, and safety risks
  • Manage change order documentation, approvals, and implementation
  • Escalate significant project risks and business concerns appropriately
  • Drive proactive problem solving to minimize project disruptions and delays

Technical & Operational Coordination

  • Coordinate mechanical, electrical, automation, and controls-related project scopes
  • Review construction documents, specifications, RFIs, and project drawings
  • Support constructability reviews and execution planning activities
  • Collaborate with engineering and field teams to resolve technical challenges
  • Ensure project activities align with Zone 4 standards and client requirements

Authority & Decision-Making

  • Responsible for day-to-day project execution, customer communication, and financial performance of assigned projects
  • Makes project-level decisions regarding scheduling, coordination, and resource utilization
  • Executes change management processes within delegated authority limits
  • Recommends corrective actions, recovery plans, and risk mitigation strategies
  • Escalates commercial, contractual, and operational concerns requiring senior leadership involvement

Required Experience

  • 3-7 years of project management experience in construction, automation, industrial installation, material handling, or related industries
  • Experience managing project schedules, budgets, forecasting, and customer relationships
  • Working knowledge of mechanical systems, electrical systems, automation technologies, and construction documentation
  • Experience coordinating cross-functional project teams
  • Strong communication, organization, and problem-solving skills
  • Proficiency in Microsoft Office and project management software

Core Competencies & Skills

Project Management Excellence

  • Project Planning & Scheduling
  • Budgeting & Cost Control
  • Risk Management
  • Change Management

Technical & Industry Knowledge

  • Mechanical/Electrical Systems Understanding
  • Automation & Controls
  • Construction Documentation

Leadership & Communication

  • Client Communication
  • Internal Collaboration

Commercial & Strategic Skills

  • Contract Management
  • Forecasting & Reporting
  • Business Acumen

Professional Effectiveness

  • Accountability
  • Adaptability
  • Continuous Improvement
  • Microsoft Office Proficiency
  • PMO Process Compliance and Adherence

Success Metrics (KPIs)

  • On-time project delivery
  • Budget and margin performance
  • Forecast accuracy and reporting reliability
  • Customer satisfaction and relationship management
  • Change order capture and contract compliance
  • Effective risk identification and mitigation
  • PMO process compliance
  • Quality and timeliness of project reporting
  • Operational efficiency improvements and lessons learned implementation

Role Impact

The Project Manager II directly impacts Zone 4’s project execution performance, profitability, customer satisfaction, and operational efficiency. Through effective leadership of assigned projects, strong stakeholder coordination, disciplined financial management, and proactive risk mitigation, the Project Manager II helps ensure successful project delivery while supporting the continued growth and reputation of Zone 4.

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